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In this role, you will be taking part in leading a product in a critical area. Using data and customer feedback, you will develop an understanding of customer needs and will use this to define and drive new features.

The right person has high levels of customer obsession, a strong demonstrated ability to build repeatable and scalable processes and is an independent operator skilled in working cross-teams to deliver on behalf of customers.


As part of this role, you will:

Be the customer advocate, be familiar with customer business and echo system
Review customer requirements and deliver functional requirements and technical solutions by defining and refining user stories for the R&D team. Work closely with PM, R&D leaders, and Product UX
Participate in design reviews and usability tests

We are looking for a talented Full stack Engineer with a strong backend and UI orientation and exceptional skills to join our Harmony SASEs forefront team at Check Point, which building cutting-edge, large-scale solutions that redefine cloud security and network management.

As part of our team, youll work with the latest technologies, solve complex engineering challenges, and play a key role in developing scalable and resilient fullstack systems. If youre passionate about innovation, cloud security, and high-performance architecture, this is your opportunity to make an impact!

Check Point is a key player in the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.

Key Responsibilities
End-to-end features development including research, design, testing, deployment and monitoring
Contribute to technological and architectural decisions
Develop testable, reusable, and effective code to create high performance application
Analyze and improve efficiency, scalability, and stability of various components in our system
Collaborate with Designers, Product Managers, Architects and Software Engineers to deliver the best product to our customers

We are looking for a highly skilled Technical Customer Success Manager (CSM) with a strong background in AI-driven security solutions to join our rapidly growing team. In this role, you will work directly with enterprise customers to ensure successful deployment, adoption, and ongoing value realization of our AI Security offerings. You will serve as a trusted advisor, combining deep technical expertise with a customer-first mindset to drive success in dynamic and complex environments.

Key Responsibilities
Customer Onboarding & Adoption
Lead technical onboarding, integration, and enablement of AI Security products within customer environments.
Collaborate with Sales Engineers, Product, and R&D to ensure smooth deployments and early customer value.
Technical Advisory & Support
Act as the primary technical contact post-sale, guiding customers on best practices for securing AI pipelines, models, and data.
Help customers optimize their protection and mitigate AI-related risks.
Customer Advocacy
Gather feedback from customers to inform product roadmap and influence future AI Security capabilities.
Serve as the customers advocate internally to ensure their voice drives continuous improvement.
Success Planning & Outcomes
Develop success plans for key accounts, defining clear business objectives and measurable outcomes.
Monitor usage, performance, and security posture of deployed AI systems; proactively identify risks or optimization opportunities.
Collaboration
Partner with Customer Support, Product Management, and R&D teams to deliver exceptional customer experiences.
Create and share technical documentation, playbooks, and knowledge articles related to AI Security adoption.