Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the first five years, two of three before they can turn ten.
One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for proffit or a rainy day.
QuickBooks is on a mission to change the game by providing access to services that improve businesss prospects and increase their survival rate. As the Head of Product for Checkout and Payor Portal you will lead teams of product managers, designers, engineers, and data scientists to build a world class checkout experience for QuickBooks Payments. You will drive the vision, strategy, and product roadmap for the future of our checkout, conversion and notification capabilities, build a hyper-personalized experience for our merchants payors to help solve the B2C and B2B payment needs of small businesses and mid-market businesses alike.
Responsibilities
Drive the vision, strategy, and product roadmap for Checkout, Conversion, and Notifications capabilities, including building core horizontal capabilities, delightful UX and hyper-contextualized experiences to solve the broad needs across different industries and business types.
Form a deep understanding of Quickbooks payments checkout product, customers, and conversion strategies.
Think like a general manager of the product working backwards from big revenue goals while balancing revenue outcomes with product quality, speed and consumer needs
Build strong platform capabilities that ensure stability and credibility around delivery, further enhancing the customer experience
Be customer-centered and data-driven, working closely with analytics to define a measurement strategy that optimizes for long-term success and helps build confidence around predicting winning experiments
Drive rigorous prioritization and investment decisions necessary to deliver your teams vision and roadmaps
Build and lead an exceptional team of PMs. Lead the team with product rigor and customer and data obsessed decision making at a fast pace. Hold high standards, drive accountability, encourage diverse perspectives and debates - all while not compromising kindness and empathy. Build and sustain a cohesive culture that brings together highly successful groups of people of diverse backgrounds that use strong communication, thought leadership and customer obsession to build world class products.
Promote the health of the product organization by coaching/mentoring, participating in recruiting, and contributing to other product org
Requirements: 10+ years of experience as a product manager, designing and shipping multiple impactful SaaS software experiences across web and mobile iOS / Android
Proven track record of successfully scaling an organization and managing teams of leaders and individual Ability to attract and retain top talent.
Previous payments experience with specific expertise in building modern checkout experiences
Analytical data driven thinker - Balances data and intuition in driving product decisions
Customer obsessed mindset
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