The Field Applications Engineer is responsible to provide technical support for customers PCB designers and manufacturing groups. This position will interface with customers PCB designers and PCB technologists early on in the design cycle and provide feedback on routing and layout techniques, signal integrity performance, cost trade-off analysis of PCB layer stack-up, material selection process, and other electrical and mechanical requirements based on understanding of customers end product application.
Duties and Responsibilities:
- Establish technical contacts between customers and TTM to drive improved lines of technical communications and increased depth of relationships.
- Assist the TTM pre-production teams thru the DFM/TQ process in getting on hold issues addressed at the customer site expeditiously.
- Provide review and analysis of customer designs for manufacturability, controlled impedance, and specification improvements, as well as alignment for TTM manufacturing capabilities.
- Update customer designers and manufacturing groups on TTM capabilities. Set roadmap and technology direction through formal customer presentations.
- Facilitate customer technical needs with internal engineering and operations.
* This position will interface regularly with TTMs Sales, Development, Pre-Production Engineering departments, and Operations, and it is essential that the employee be able to effectively balance the communication channels between these departments.
- Educate customer designers and technologists on Design for Manufacture (DFM), Design for Value (DFV)
* Reduce customers design cycle time by facilitating/eliminating problem disposition between TTMs pre-production engineering groups and the customer
* Improve the quality and completeness of design packages coming from the customer and help them by identifying design problems related to manufacturability and reliability test
- Provide TTM manufacturing facilities with insight into future customer roadmap needs and technology requirements. Identify and communicate roadmap and capability gaps. Facilitate customer technical needs with engineering and operations.
- Travel to customer sights to support issues, and/or, key programs as required.
- Assist the Sales Account Managers in increasing customer revenue through superior technical support and customer technical service.
- Create and conduct technical capability presentations to customers.
- Must have a thorough understanding of TTM PCB manufacturing capabilities and technologies to support QTA/NPI/High Volume Manufacturing; North America and Asia Pacific solutions
Requirements: - Strong printed circuit engineering background and knowledge of entire PCB manufacturing process including; process flows, individual processing steps, and tooling
- Strong written and oral communication skills and the ability to work well with customers design groups
- Ability to make decisions influencing quality of PCB designs coming from strategic customers to enable high yielding product from TTM North America and Asia Pacific sites while transitioning from QTA/NPI to HVM.
- Ability to make routine decisions with general direction provided by department Manager
- Effective public speaking and presentation skills
Education and Experience:
-Bachelor Degree in Engineering or related discipline preferred
- 5-7+ years of experience in engineering activities related to PCB manufacturing preferred
- Minimum level experience of electrical design performance and signal integrity (Impedance, insertion loss)
- Intermediate level skills for drawing / blueprint interpretation skills, and use of PCB CAM software and tooling PCB stack-up tools
- Proficient with Microsoft Word, Excel, PowerPoint, Microsoft Project.
- Travel for customer visits, TTM NA manufacturing sites and TTM Asia Pacific sites for potentially up to 15-25% travel
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