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Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the first five years, two of three before they can turn ten.

One of the most severe challenges a small business faces is managing their cash flow: balancing inflows and outflows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for profit or a rainy day.

QuickBooks is on a mission to change the game by providing access to services that improve businesss prospects and increase their survival rate. As the Head of Product for Checkout and Payor Portal you will lead teams of product managers, designers, engineers, and data scientists to build a world class checkout experience for QuickBooks Payments. You will drive the vision, strategy, and product roadmap for the future of our checkout, conversion and notification capabilities, build a hyper-personalized experience for our merchants payors to help solve the B2C and B2B payment needs of small businesses and mid-market businesses alike.

Responsibilities
Drive the vision, strategy, and product roadmap for Checkout, Conversion, and Notifications capabilities, including building core horizontal capabilities, delightful UX and hyper-contextualized experiences to solve the broad needs across different industries and business types.
Form a deep understanding of Quickbooks payments checkout product, customers, and conversion strategies.
Think like a general manager of the product working backwards from big revenue goals while balancing revenue outcomes with product quality, speed and consumer needs
Build strong platform capabilities that ensure stability and credibility around delivery, further enhancing the customer experience
Be customer-centered and data-driven, working closely with analytics to define a measurement strategy that optimizes for long-term success and helps build confidence around predicting winning experiments
Drive rigorous prioritization and investment decisions necessary to deliver your teams vision and roadmaps
Build and lead an exceptional team of PMs. Lead the team with product rigor and customer and data obsessed decision making at a fast pace. Hold high standards, drive accountability, encourage diverse perspectives and debates - all while not compromising kindness and empathy. Build and sustain a cohesive culture that brings together highly successful groups of people of diverse backgrounds that use strong communication, thought leadership and customer obsession to build world class products.
Promote the health of the product organization by coaching/mentoring, participating in recruiting, and contributing to other product org

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview
Come join our Trust and Safety organization as a Senior Staff Product Manager and help us ensure that our customers can trust our products, including Quickbooks, TurboTax, Mailchimp, and Credit Karma.

We are looking for someone who has a passion for creating a secure environment for our customers and who can develop innovative solutions for the unique challenges we face.

As a Product Manager, you will be working across our entire product ecosystem, with a focus on creating safer and more secure capabilities to enable our business requirements, and help ensure the safety of our customers.

If you see yourself as a creative problem solver with a passion for innovation -- you'll have the opportunity to make a tremendous impact on our ability to help people be more prosperous and financially free, in a safe and trustworthy manner.

Responsibilities
Developing and optimizing our methodology for creating safer and more secure capabilities to support our products, including impacting relevant parts of our entire trust and safety product roadmap. Youll be in charge of generating PRDs, and engaging our internal and external customers as part of the planning cycle
Create relationships and collaborate with stakeholders in the organization, which may include peer product development teams, data engineering teams, policy and investigation teams, data science teams, and strategic partners across business units to align and help ensure smooth execution of your relevant parts in the trust and safety roadmap
Prioritizing backlogs and working across teams to drive features and initiatives that improve our Trust and Safety strategy
Analyzing data to identify key leverage points for improving our Trust and Safety checkpoints and mitigating high-risk activities
Designing experiments and establishing success metrics to get rapid learning with the aim of creating solutions that solve sensitive Trust and Safety problems
Presenting regularly to the core leadership team on project deliverables, roadmap status, and challenges in meeting our Trust and Safety goals